Skip to Content

Samsung Ice Maker Not Filling With Water

Samsung Ice Maker Not Filling With Water

Is your Samsung ice maker not filling with water? I have one too — and it’s a problem I’ve run into. Below we’ve put together a resource for you to get your ice maker back in line so you can enjoy cold beverages once again.


Disclaimer: The information included in this post is for informational purposes only and should not be taken as legal, financial, or DIY advice. We highly suggest consulting a professional before attempting any DIY home improvements or repairs.


Jump to:

Get a Quote
Find Local Appliance Repair

We partnered with Networx to help you find local appliance repair techs. Click to below to get a FREE quote.

Find Appliance Repair
We may earn a commission when you click this link, at no extra cost to you.

Summary of Steps

Trying to determine why your Samsung Ice Maker isn’t filling with water can seem like walking through a maze. There are multiple reasons why it could be malfunctioning, so you may need to try a few of the steps before you get it up and going again.

These include:

  1. Defrost the machine to unfreeze the water lines
  2. Check the water lines for any blockages
  3. Reset the ice maker 
  4. Ensure the control arm is on
  5. Be sure the water inlet valve is functional
  6. Change your filter

Unfortunately, I think Samsung appliances is that they’re piles of junk. I’d know — I have a kitchen full of them. Sometimes my ice maker doesn’t fill with water. Other times, it doesn’t make ice. Sometimes, the cubed and crushed ice button beeps for no reason.

And for $3,500, you think the appliances would work a little better. But once you’re outside the warranty period, Samsung is of little to no help, offering only to spend an expensive repair tech. But don’t worry, there are some simple things to try to get your ice maker filling with water again.

Troubleshooting a Samsung Ice Maker Not Filling With Water Six Steps

If you’ve checked your Samsung ice maker manual, then you know there are a few possible reasons why your ice maker could be jammed. 

Step One: Defrost

The first thing you should do is defrost your fridge. If the water lines have frozen, the only way to get water back in your ice maker is to unfreeze them.

Check the temperature settings. It should be set to 0° F to prevent the lines from freezing again. If it’s colder, you need to raise the temperature to ensure your water lines aren’t blocked.

Step Two: Check the Lines for Blockages

Next, you’ll need to manually check each line to see if it has a block. Fortunately, it’s a simple procedure. First, remove the compression nut on the white plastic tubing located at the back of the fridge, unscrew the union, and then take off the tubing.

Then, flush it with water or warm distilled vinegar to remove any blockages that may be present. You could also try using a pipe cleaner to break up any debris that may be present. If you just can’t get the blockage out, then it’s time to replace the line completely.

One thing to note here is that vinegar sticks around for a while and it tastes horrible when you get it in your water. To avoid this, flush about 3 gallons of water through the line after rinsing or replacing the line.

Step Three: Reset the Ice Maker

You shouldn’t reset your ice maker more than once every 24 hours. Beyond not filling with water, you can also reset the ice filter if it’s not producing ice or has lower production levels. 

To reset the filter, follow these steps

  • Press and hold the button at the top of the ice maker while pulling out the bucket simultaneously
  • Release the button after you hear a beep
  • Replace the bucket and wait three to four hours
  • Check to see if ice production has resumed and the maker is filling with water 

Step Four: Check the Control Arm

Most ice makers have a control arm that is all too easy to accidentally turn off. When that happens, the ice maker will no longer fill the molds that make ice. Fortunately, all you have to do is check that it is in the on position.

To do this, check your manual to establish whether the button needs to be up or down. It’s a subtle cause of many instances of ice makers not filling with water, but it is, thankfully, a quick fix.

Step Five: Check the Water Inlet Valve

As it sounds, the inlet valve lets water into the ice maker. When it breaks, water cannot get in to make ice. To work effectively, the valve needs 20 pounds per square inch (PSI) at the very least. You can guess that it’s getting enough pressure by filling 3/4 of a cup of water in ten seconds.

If it takes longer, then there isn’t enough pressure. If it’s getting enough pressure, you’ll likely want to check that it’s getting power. You may need a multimeter to test this. Put the meter up into the inlet valve itself to see if it reads any power. If not, then you’ll want to get a new inlet valve entirely.

Step Six: Change the Filter

Filters tend to suffer from buildup and get clogged, especially when they are older than six months. Over time, this can interfere with water filling up the ice molds. Should your filter need to be freshened up—but you don’t need a new one quite yet—then rinse it with warm water in a sink.

If that still isn’t enough, then it may need to be replaced.

However, if you only recently put in a filter, then it might be defective, may not have been installed properly, or is not compatible with your Samsung ice maker. To rule out these possibilities, check your manual to ensure that the right steps have been followed and that you have the proper filter.

Video Tutorial

Things to Consider

Before you start working on your Samsung ice maker, you need to make sure you follow a few best practices when it comes to machines and electronics.

  • Unplug your refrigerator to prevent electrocution. This is important when you work on any kind of appliance that uses electricity.
  • If the equipment seems faulty, stop working immediately and call a professional. You don’t want to injure yourself.
  • Have ready access to the manual. If you don’t have the manual on you, you won’t be able to verify that you’re assembling things properly.
  • Know when to call a pro. The moment you don’t feel confident in your ability to do what of the previous steps, you should call a contractor. This way, you won’t risk damaging your machine.
  • Understand it may take up to 24 hours for your ice maker to fill up again after you’ve fixed it. After all, it needs time to make ice, so don’t expect a full machine right away.
Get a Quote
Find Local Appliance Repair

We partnered with Networx to help you find local appliance repair techs. Click to below to get a FREE quote.

Find Appliance Repair
We may earn a commission when you click this link, at no extra cost to you.

Samsung Ice Machine Still Not Filling With Water?

So there you have it — a few simple tips to try if your Samsung ice machine isn’t filling with water. We hope that one of these troubleshooting tips helped. If not, click the green button above to connect with a local refrigerator repair man. Quotes are free, so there’s no downside to getting a second opinion!

Read Next: