Old Republic Home Warranty is a small but growing company that offers contracts to offset the costs of home repairs. But how does it stack up against other companies? Read on to find out.
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What Is Old Republic Home Warranty?
Old Republic Home Protection was founded in 1974, making it one of the oldest home warranty providers in the United States. Headquartered in San Ramon, California, they offer comprehensive and cost-effective home warranties to home buyers nationwide.
Their A+ rating with the Better Business Bureau reflects its commitment to amazing customer service. In fact, according to the BBB, they’ve closed every complaint filed since they joined in the early 1990s.
They’re respected by industry experts as well as consumers and operate a network of screened and trusted service providers across the country. That means you can rest assured you’re getting the best services in your area.
ORHP offers a variety of plans that help you tailor your coverage to meet your specific needs. Within those plans, many features stand out – one of the many reasons why Old Republic is one of the top home warranty companies out there.
What States Are Covered?
Old Republic currently services just 24 states, mostly in the southwest and southern part of the country. You can buy coverage with Old Republic if you live in one of the following states:
Don’t worry, keep reading if you don’t see your state on the map. We have reviews on other home warranty companies that will surely fit your needs.
Do You Need a Home Warranty?
Most people think a home warranty is the same as homeowner’s insurance, but they are very different. Homeowner’s insurance covers significant issues for homeowners such as property crimes, water damage, fires, and hail.
A home warranty is an agreement between the warranty company and the homeowner to provide discounted repair or replacement services on the major components of a home, such as the air conditioning, furnace, electrical systems, and plumbing.
Home warranties can also cover the replacement of major appliances like refrigerators, washers, dryers, and even swimming pools.
Most home warranty plans offer a basic level of coverage for everyone with a policy. Other components can be added on to the plan for an additional fee.
Old Republic Plans And Pricing
Unlike other companies, Old Republic doesn’t have pre-set plans to choose from. Instead, they have customizable warranties that are available based on location.
This is a great feature because it allows the coverage of common issues seen in your specific geographical region. Plus, it pairs you with service experts that are knowledgeable about these issues and can fix them faster.
Pricing is on the upper end of the home warranty spectrum. You can expect to pay an annual premium somewhere in the range of $260 to $500, depending on where you live, the size of your home, and its condition.
Regardless, of location, every plan covers common elements that are found in almost every home. These include:
Heating System Coverage
Old Republic’s warranty plans cover heating units that don’t exceed five tons and there are no limits on how many units are covered.
Other home warranty companies only allow for coverage of a single unit, which means you must pay extra if you want more coverage. That’s just one of the things that stands out with the coverage you find from Old Republic.
With the heating system, the ducts, floor heater, drain pumps, thermostat, and heat pump are all included in the coverage.
Plumbing System Coverage
When parts of the plumbing system in your home aren’t working, it can bring a lot of things in your home to a screeching halt. With Old Republic, you can count on coverage of:
- Toilet tanks
- Pipe leaks
- Drain line stoppages
- Leaks in your water dispenser, garbage disposal, water pressure regulator, water heater, and sump pump
Electrical System Coverage
A home simply can’t function without electricity, that why Old Republic helps you to keep the lights on by covering your switches, breakers, panels, outlets, fuses, fans, and wiring.
Basically, if something goes wrong with your electrical system, they’re on top of it to help you restore power as fast as possible.
Home Appliance Coverage
The array of electrical servants in your home help bring life to it. Without them, things a whole lot more complicated. Old Republic covers your cooktop, dishwasher, range, oven, microwave, trash compactor, and exhaust fan.
Each component of these systems is also included in the event that normal wear and tear causes an unexpected and inconvenient outage. This helps you keep your kitchen in proper working order.
In addition to the exceptional features you’ll find with Old Republic’s warranties, they also offer some perks that work to make your life a little easier. Some of the best include:
Easy Quote Request
You don’t have to call Old Republic in order to get a quote for coverage. You can find all you need online. Their online brochure lists the coverage options available in your area.
Which allows you to do your own research in order to find out what the best option is for you. The quote you receive online lists the service call fee along with the price of the warranty plan.
Convenient Online Claims
Old Republic allows you to handle most of your home warranty claims online, which makes the process a whole lot more convenient.
Of course, if you’re having an emergency or if you need to make multiple service requests at once, then it’s always going to be best to call and speak with someone.
But if you notice a problem and can wait a few days for it to be addressed, then the online option is a good one.
A Stellar Reputation
Old Republic is a company that prides itself on its great reputation. This means they do what they need to do in order to maintain it. They’re professional, competent, and reliable.
In fact, you can view the customer reviews on their website to see how customers rate them. They are transparent and honest, which should give you peace of mind that they’ll do what you need and at the best price.
Old Republic Home Protection is a very accessible company. Their customer service representatives are available 24/7.
They do not offer an online chat, but you can get a free estimate for their services by simply filling out the contact form on their website. You can contact the company through Facebook, too.
As with almost everything else you buy, there are some not-so-great things to be aware of with Old Republic. These downsides aren’t significant, but they’re still something you should be aware of, such as:
One of the biggest drawbacks to Old Republic is they don’t offer nationwide service, so there are many states you cannot find their home warranty plans.
But the reason they do this as a reflection of their company’s values: They want to focus on the areas they know they can offer the best service and value.
Old Republic doesn’t offer an online chat feature or email support. That forces you to call in a situation where it may be easier to chat if you have a simple question.
However, their representatives are available 24/7 and they have an extensive FAQ section on their website that may be able to help answer some of your questions.
Old Republic for Agents
If you’re a real estate agent who wants to add a few perks to your sales, then Old Republic also has packages for you.
You can cover the homes you sell with a starter warranty to help give you an edge over the competition. These plans include customizable e-cards, open house kits, newsletters, and other marketing tools.
What People Are Saying
Many people who use Old Republic Home Warranty love it – they have a devoted following. In fact, they post customer reviews (both good and bad) directly on the website.
From this, we quoted a few: Kimberly N. of Arizona says, “We’ve used Old Republic for six years and they have been wonderful to deal with each of the times we’ve dealt with them.”
Andrea J. of Florida says, “I have nothing but praise for this company. I’ve told all my friends and family about them. Any problems I’ve called them in to help me deal with have been fixed right away.”
Should You Buy an Old Republic Home Warranty?
If you’re lucky enough to live in a state that offers coverage through Old Republic Home Protection Company, then it needs to be at the top of your home warranty list.
They have an excellent reputation based on being upfront and honest with their customers, which is rare to find.